Company Milestones
At Merciglobal, every step of our journey reflects our commitment to innovation, customer success, and growth.
Here are some of the key milestones that define who we are today:
📅 Timeline of Growth
2016 – Foundation
- Merciglobal Systems Pvt. Ltd. was established with a vision to build customized ERP solutions for SMEs.
- Initial focus on understanding industry-specific challenges, especially in manufacturing and textiles.
2018 – LoomShakti Launched
- Official launch of LoomShakti, a specialized ERP platform designed for weaving units in Surat.
- Quickly adopted by local businesses due to its ease of use and industry-fit features.
2020 – Cloud ERP Expansion
- Development of Merciglobal Cloud ERP, covering modules like CRM, PPC, Inventory, Procurement, Finance, and QC.
- Shift from on-premise to cloud-first deployments for scalability and flexibility.
2022 – Automation & RPA
- Integration of AI and Robotic Process Automation (RPA) into ERP solutions.
- Enabled customers to reduce manual work, improve efficiency, and save costs.
2023 – Add-On Integrations
- Launch of powerful add-ons:
- GST-ready compliance tools
- Digital Signature integration
- WhatsApp and Exotel APIs for communication and lead management
- Expanded client base across new verticals and geographies.
2025 – Towards SaaS and Global Markets
- Transitioning to a SaaS-based deployment model for wider accessibility.
- Expanding reach to international customers while strengthening our presence in India.
- Launching initiatives to position Merciglobal as a global cloud ERP and automation leader.
🏆 What This Means for You
As part of the sales team, these milestones are not just history — they are stories to share with prospects.
They highlight Merciglobal’s credibility, innovation, and consistent track record of solving real-world problems.
🔗 Next: Business Overview