Company Overview
🌍 Who We Are
Merciglobal Systems Pvt. Ltd. is a technology-driven company specializing in cloud-based ERP solutions, AI-powered automation, and customized software for businesses across diverse industries.
Our flagship solutions — LoomShakti and Merciglobal Cloud ERP — are designed to simplify complex operations, improve efficiency, and help organizations scale with confidence.
🎯 Our Vision
To be the most trusted partner for businesses by providing smart, scalable, and affordable technology solutions that drive growth and innovation.
💡 Our Mission
- To simplify business processes with intelligent automation.
- To deliver industry-specific solutions that solve real-world problems.
- To empower organizations with cutting-edge cloud technologies.
- To create measurable value for our customers through efficiency and cost savings.
🏆 Key Milestones
- 2016 – Merciglobal founded with a vision to build customized ERP solutions.
- 2018 – Launch of LoomShakti, a specialized ERP for weaving units in Surat.
- 2020 – Expansion of Merciglobal Cloud ERP, covering modules like CRM, Inventory, PPC, Finance, and Procurement.
- 2022 – Integration of AI and RPA features into ERP for extreme automation.
- 2023 – Add-on solutions launched: Digital Signatures, WhatsApp integration, GST-ready compliance.
- 2025 – Expanding into SaaS-based deployments with a focus on global markets.
🔑 Our Core Strengths
- Domain Expertise – Deep understanding of textile manufacturing and SME requirements.
- Customization – ERP systems tailored for unique business needs.
- Automation – AI and RPA to reduce manual effort and errors.
- Integration – Smooth API connections with third-party services (GST, WhatsApp, Exotel, etc.).
- Support – Dedicated customer success teams ensuring seamless adoption.
🌐 Industries We Serve
- Textile & Weaving Units (primary focus through LoomShakti).
- Manufacturing and Engineering Firms.
- Service-based Enterprises.
- SMEs seeking affordable ERP solutions.
🤝 Why Choose Merciglobal?
- Trusted by industry leaders in Surat and beyond.
- Proven ROI through automation and process optimization.
- Continuous innovation with AI, RPA, and integration capabilities.
- Customer-first approach with long-term partnership mindset.
🔗 Next: Vision & Values