Company Overview

🌍 Who We Are

Merciglobal Systems Pvt. Ltd. is a technology-driven company specializing in cloud-based ERP solutions, AI-powered automation, and customized software for businesses across diverse industries.
Our flagship solutions — LoomShakti and Merciglobal Cloud ERP — are designed to simplify complex operations, improve efficiency, and help organizations scale with confidence.

🎯 Our Vision

To be the most trusted partner for businesses by providing smart, scalable, and affordable technology solutions that drive growth and innovation.

💡 Our Mission

To simplify business processes with intelligent automation.
To deliver industry-specific solutions that solve real-world problems.
To empower organizations with cutting-edge cloud technologies.
To create measurable value for our customers through efficiency and cost savings.

🏆 Key Milestones

2016 – Merciglobal founded with a vision to build customized ERP solutions.
2018 – Launch of LoomShakti, a specialized ERP for weaving units in Surat.
2020 – Expansion of Merciglobal Cloud ERP, covering modules like CRM, Inventory, PPC, Finance, and Procurement.
2022 – Integration of AI and RPA features into ERP for extreme automation.
2023 – Add-on solutions launched: Digital Signatures, WhatsApp integration, GST-ready compliance.
2025 – Expanding into SaaS-based deployments with a focus on global markets.

🔑 Our Core Strengths

Domain Expertise – Deep understanding of textile manufacturing and SME requirements.
Customization – ERP systems tailored for unique business needs.
Automation – AI and RPA to reduce manual effort and errors.
Integration – Smooth API connections with third-party services (GST, WhatsApp, Exotel, etc.).
Support – Dedicated customer success teams ensuring seamless adoption.

🌐 Industries We Serve

Textile & Weaving Units (primary focus through LoomShakti).
Manufacturing and Engineering Firms.
Service-based Enterprises.
SMEs seeking affordable ERP solutions.

🤝 Why Choose Merciglobal?

Trusted by industry leaders in Surat and beyond.
Proven ROI through automation and process optimization.
Continuous innovation with AI, RPA, and integration capabilities.
Customer-first approach with long-term partnership mindset.

🔗 Next: Vision & Values